Contact The Bass Bags Team

Product & Service Advice

01332 229507

Lines are open between 09:00 and 21:00 – 7 days a week

Email: [email protected]

This is for Pre-Sales enquiries such as:

• Arrange an appointment or visit
• Questions before you buy
• Product advice from one of our experts
• Hire and rental information.

Please note that this line is for product and service advice only. You will be connected with one of our experts who can answer all product and service-related questions.

Unfortunately, our experts cannot track your parcel or give updates on orders and backorders as this service is provided outside of office hours, and they only have access to their own experience and knowledge stored inside their brains.

Customer Services

01332 840391

Lines are open as per our opening hours listed below

Email: [email protected]

This is For all customer service-related queries such as:

• Order status and tracking
• Deliveries and shipments
• Accounts and payments
• Anything else, etc.